Dispute Resolution

A report to support mediation and resolution.

Service

Sometimes situations unfortunately arise where a company pays for software development which fails to meet expectations. If you believe the agreed product, and the actual product don’t quite align, or you have concerns that your application does not perform as it should, we can help.

Our Dispute Resolution Service has been created to help resolve these situations without the need for costly litigation. We will review the codebase and application to provide an independent, unbiased report about the inner workings and overall quality of your application, giving you insight into whether your supplier actually delivered the agreed product.

What You Will Get

A detailed report outlining the current architecture and the state of the existing codebase of your application. This will include the performance, development process and overall functionality of the software.

We can also optionally review the skills of existing staff and give recommendations of any skill gaps to support recruitment drives required to fill gaps and meet future business goals.

Based on requirements, your report can cover:
Application architecture
System infrastructure
Code documentation
Application documentation
Code "smells"
Unit Test Coverage
Testing, Bug Reporting, Triaging, and Fixing Pipeline
Existing Logical Bugs
Existing Syntactical Bugs
Development Pipelines and Procuedures
Time-to-market for New Changes and Features
Source Control Procedures
User Interface (UI) Investigation
User Experience (UX)
Decision Making Procesess
Collection of Analytics
Security vulnerabilities
Application Performance
Database Design
Database Schema and Documentation
Schema-less Data Structure

Contact Us

Book a call with one of the team today to discuss your Dispute Resolution requirements and how we can help you gather facts about the software you've purchased.

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